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individual management style

Your personality, "trained out of you"

Tuesday, 9 June 2009

The Apprentice 2009 has finished, so I’ve got my Wednesday nights back. There is always so much to write about (and that is written about), and I’ve managed to avoid the temptation so far. However...

A thought that struck me is that there is a real danger in training that personality becomes overridden by techniques, so the real person becomes buried underneath some defined right way of doing things. Kate (see here) prompted my thought on this - she was so smooth, unflustered, and got criticised for this. When she mentioned that she’d studied Psychology & Management I (possibly incorrectly!) I jumped to the conclusion that, just possibly, she’d learnt too much about being controlled, dispassionate, and level-headed.

As with most things, there is a balance to be struck. Someone uncontrolled, hyper-passionate and unbalanced is going to be hard to work with. But for those of us who are naturally somewhere in the middle ground, being ourselves - being authentic - is the most powerful state to be in.

I love nothing more than people who get fired up about something, show their true colours, have passion and excitement in their lives, because, quite simply, they are honest and interesting.

Training, at its best, offers tools and techniques to use in a way that adds to your own, interesting, dynamic personality, and doesn’t replace it with bland, calm, boring greyness. Be yourself - but acknowledge that even you can improve!

Please leave your thoughts and comments here

There are 4 comments
gravatar Mr Presenter – Leeds, W Yorkshire
May 16, 2011 - 15:38
Subject:

As a person moves through the learning cycle towards unconscious competence there will be that 'gap' between natural / mechanical flow.

As a presentation skills trainer this is not uncommon as clients begin to learn the techniques, then over a period of time become more fluid as they develop their personal style.

I'm in a position where people can tell if a person has been on a Mr Presenter training. This is a compiment yet my intention is not to create 'clones' (however unconscious modelling will occur) but to allow people to think about using the techniques and implement them and define their personal delivery style.

Personality, IMHO, gets taken away/reduces as you learn, embed, utilise tools/techniques/information. Only after time will the personality (IN THAT CONTEXT) shine through as the skills embed at an unconscious level.

Reply to Mr Presenter
gravatar Simon Roskrow – North Yorkshire
May 17, 2011 - 07:52
Subject: Great comment

Hi Nick (I assume!)

Thanks for your comment - and I think you're right.

I'm working with a recruitment business at the moment, and one of the challenges I face is moving them from the stage of conscious competence (where they know the 'scripts', but have slightly mechanical delivery) through to unconscious competence, when the presentations just flow. Balancing a rigorous development of tools and techniques whilst ensuring that you don't create robots is always an interesting challenge!

Thanks again for your comment - and you might want to take a quick look at this article on presentations: www.trainingreality.co.uk/blog/presentation-skill-number-1-enthusiasm.shtml

Kind regards, Simon.

gravatar Scott M. Helfrich – Pittsburgh, PA
August 18, 2010 - 14:26
Subject: Interviewing for Personality.

It is also important to try to interview employees for these types of personality traits as well. The old adage is true: "Hire slow, fire fast." Because interviewees are going to be prepped, polished, and ready for the typical set of interview questions, I like to get them "out of their element" and place them in an environment in which there is a more likely chance that you will see their true colors (positive and negative). Invite them to lunch and see how their interact with other individuals that come along. Prep the other individuals to discuss more social topics rather than the business at hand. If your interview process is a day long or even multiple days, invite them to social events in the evening with your team (i.e., sporting event, cultural event, etc.) so that, again, you can potentially see them with their "game face" off. I have even constructed activities for candidates related to the work of the open position. Prep them ahead of time for the activity. This way you can see if they properly prepare for the activity and then observe how they carry it out and if they are a right fit for the position.

Reply to Scott M. Helfrich
gravatar Simon Roskrow – North Yorkshire
September 02, 2010 - 16:47
Subject: Re: Interviewing for Personality.

Thanks for your comment Scott, and your added thoughts on the risks in hiring are spot on - as an interviewer, you need to stay one step ahead of the game in order to really find the gems amongst your candidates.

I was interviewing for a senior role recently (helping another organisation), and was horrified to discover that I had to submit my interview questions in advance! Needless to say, I submitted some, and then asked a completely different set...

Thanks again Scott, and look forward to hearing more from you.

Kind regards, Simon.

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